Why it matters
A heat pump that isn't maintained quietly loses efficiency.
Protects your warranty
Most manufacturer warranties expect evidence of regular servicing on a system that runs year-round.
Keeps efficiency high
A well-maintained heat pump uses less electricity to deliver the same comfort, keeping running costs down.
Catches small faults early
Pressure drops, worn parts and controls drifting out of setting are far cheaper to fix early than after a breakdown.
Extends system lifespan
Regular checks help your heat pump run reliably for longer, protecting the investment you have already made.
What's included
Every visit covers the whole system
- Full visual and operational inspection of the unit
- Refrigerant pressure and electrical safety checks
- Filter checks and outdoor unit cleaning
- Controls, settings and schedule review
- Check of pipework, insulation and condensate drainage
- Software or firmware updates where applicable
- Written report with findings and recommendations
- Practical advice on getting the most from your system
Time for a check?
Signs your heat pump needs attention
Heat pumps generally run reliably, but a few warning signs are worth acting on sooner rather than later.
- It's been over 12 months since the last service
- The system is running louder than it used to
- Rooms are heating unevenly or more slowly than before
- You've noticed higher electricity bills than expected
- An error code has appeared on the controller
- You're nearing the end of your installation warranty period
How it works
From booking to a system you can trust
Step 1
Book your service
Tell us about your system, its age and any issues, and we will arrange a convenient appointment.
Step 2
Full inspection & testing
Our engineer checks the unit, controls, electrics and refrigerant circuit, testing performance against expectations.
Step 3
Report & recommendations
You receive a clear written report covering what we found and any remedial work worth considering.
Step 4
Follow-up support
If any work is needed, we can quote for it directly, and set you up on an annual plan for ongoing peace of mind.
FAQs
Heat pump servicing questions
Looking for something else?